Effective Date: May 6, 2026
At Revive Juice Bar, located in Astoria, New York, we are committed to providing fresh, high-quality products. Due to the perishable nature of our food and beverages, we have established the following policy.
Revive Juice Bar operates under the following methods:
Any issues must be reported at the time of pickup or within 2 hours of receiving the order.
Any delivery-related issues, including delays, missing items, or driver-related concerns, must be reported directly through the third-party delivery platform used for the order.
Due to the perishable nature of our products:
However, we may offer a replacement or store credit in the following cases:
To request a resolution, customers must:
Orders cannot be canceled once preparation has started.
Orders not picked up within a reasonable timeframe may be discarded due to food safety standards and are non-refundable.
Approved refunds will be issued to the original payment method via Stripe within 5–10 business days, depending on your financial institution.
Customer satisfaction is important to us. If you experience a legitimate quality issue, our team will review your case and may offer a replacement or store credit at our discretion.
Contact Info:
revivejuiceastoria@gmail.com
31-11 Broadway, Astoria, NY 11106
